Practice Manager Essentials in General Practice
This online learning module allows general practice staff to get a better understanding of the essential aspects of practice management such as the Medicare basics and dealing with patients and staff.
The course contains lectures on the following topics:
- Dealing with challenging behaviour
- Triage in General Practice
- SIPS & PIPS
The practice managers and receptionists are the frontline staff in General Practice and therefore need to be able to effectively triage, manage and deal with patients, staff and the management of the practice.
Those who complete the entire program should be able to:
Effectively be able to understand Australian Medicare Incentives Program is comprised of the Practice Incentives Program (PIP) and Service
Understand Triage in General Practice and how to prioritize cases.
Apply their knowledge to dealing with difficult and challenging behaviour from patients and staff
The courses are available in flexible “on-the-go” formats. Bring the conference to you and learn at your convenience. Start, stop, and repeat the topics that impact you most. Save time and money while earning continuing professional development points through the Royal Australian College of General Practitioners or the Australian College of Rural and Remote Medicine. Purchase today!
RACGP ID 43225 - 6 POINTS